We process all orders between 9am - 5pm Monday - Friday. 

We're responsible for a speedy dispatch, and your order will be in the post within 2 business days of payment being received. 

We're not responsible for shipping / delivery times – this is 100% Australia Post, and all information on our website relating to shipping time frames is pulled from the Australia Post website.
We cannot affect delivery times, and are not responsible if the estimated time frame is incorrect.

Shipping charges will be viewed by you prior to payment.
All shipped orders are provided a tracking number.
Express Post options are available at checkout.

Please refer to the Australia Post Delivery Speeds page to estimate the time for your order to reach you.
We post all items from postcode 2540.

Costs within Australia

FREE standard shipping on all orders over AU $150.00

Orders under $150 shipping is $10.00 (express $14.00)

Orders between $150 - $200 shipping is FREE (express $18.00)

Orders over $200.00 shipping is FREE (express $22.00)

Costs to New Zealand

FREE standard shipping on all orders over NZ $150.00

Orders NZ $70.00 and under: NZ $15.00

Orders between NZ $70.01 - NZ $150.00: NZ $18.50

Orders above NZ $150.00: FREE

North America

FREE standard shipping on all orders over US $100.00

Orders under $100: US $20.00 flat rate

Orders $100 and over: FREE

Europe and the UK

Postage will be calculated at checkout and visible to you PRIOR to payment. Shipping costs start at AU $17.95 depending on country.

All international orders will be charged according to country and total price of order. If actual shipping is vastly different to the shipping quoted and paid, the difference will be payable by the purchaser via a Paypal invoice or all monies will be refunded in full if the difference is not acceptable to the purchaser. If you believe the shipping rate quote is not correct please email us prior to purchase.

Please note: All international customers are responsible for any customs, duty or tax invoices on collection within their own country. For further info please contact your local Postal or Customs Office.

Please contact us after placing your order if you believe your postage charge is incorrect and would like a review.