Shipping Protection
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Description
Shipping protection covers packages that are lost, damaged or stolen in transit.
Protection is enabled as soon as the order has been placed and covers you until it has been delivered.
You have 2 days from delivery notification to let us us that the product has not been delivered or has been damaged in transit.
We offer a simple love it or return it guarantee on all full priced items within 30 days of your order being placed. If for whatever reason you don't LOVE it, simply send it back to us for a refund, store credit or exchange. Please contact us first and ensure the items/s are in original condition, and are back in the post to us within the 30 day period.
We offer exchanges or store credit vouchers only for sale items (no refunds).
Items marked 'Final Sale' cannot be returned unless faulty.
We process all orders between 9am - 5pm Monday - Friday. Your order will be dispatched within 2 business days of payment being received.
AUSTRALIA
FREE standard shipping on orders over $150.00
$10.00 flat rate standard shipping on orders below $150.00
Express shipping starts at $14.00.
NEW ZEALAND
Shipping starts at NZ $14.00 and is sent through Australia Post trackable service. Free above NZ $200.00.
Please view our full shipping information >